Cancellation and Refund Notification

Parties and Subject

This contract is concluded between the person (hereinafter referred to as the purchaser) who will purchase the Bilimp Software Products (hereinafter referred to as the application) from the website (hereinafter referred to as the 'Site') and Teracity Yazılım Teknolojileri San. Tic. A.Ş. (hereinafter referred to as the SELLER), located at the address 19 Mayıs Mah. Uğur Mumcu Bulvarı No: 120 Nilüfer, BURSA. This contract determines the rights, laws and obligations of the parties within the scope of the Law on the Protection of Consumers and the Regulation on the Implementation Principles and Procedures of Distance Contracts within the purchase made by the BUYER in electronic environment. Announced prices and promises are valid until they are updated and changed. Prices announced for a period of time are valid until the end of the specified period.

Article 1. Right of Withdrawal

The SELLER makes the following declaration to the PURCHASER . “We undertake that the consumer has the right to withdraw from the contract within seven days from the date of signing the contract without assuming any legal or criminal responsibility and without giving any reason.”

In order to exercise the right of withdrawal, a written notification must be forwarded to the SELLER within this period. If this right is exercised, the original return invoice or e-invoice must be sent. The price of the PRODUCT is returned to the BUYER within 45 (forty-five) days following the receipt of these documents. In accordance with the tax legislation, if the original invoice is not sent or the e-invoice is not delivered to the SELLER, VAT and other legal obligations, if any, cannot be returned.

Article 2. Notice of Cancellation

The cloud application purchased through is non-refundable after the purchase is made, due to the 30 DAYS FREE usage option. At the end of the one-year rental period, the user may terminate his/her right of use by not renewing his/her membership.

Article 3. General Provisions

3.1 The BUYER accepts that he has read the preliminary information about the basic features, sales price and payment method of the APPLICATION shown on the SITE and has given the necessary confirmation for the sale in the electronic environment.

3.2 If, for any reason, after the APPLICATION is put into use, the Bank/financing institution issuing the credit card, do not pay the sales price to the SELLER, the APPLICATION is closed within 3 days at the latest.

3.3 The BUYER may notify the SELLER about his/her requests and complaints regarding the APPLICATION and the sale through the SELLER communication channels in the preamble of the Contract.

Article 4. Evidence Agreement and Competent Court

The records of the SELLER constitute conclusive evidence in the resolution of any dispute that may arise from this Agreement and/or its implementation; Consumer Arbitration Committees are authorized up to the value declared by the Ministry of Science, Industry and Technology, and in cases exceeding, the Consumer Courts and Enforcement Offices in the BUYER's and SELLER's settlements are authorized.

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