Internal units receive services from each other, for example, human resources serve all employees. The purchasing department provides service to the units in a similar way. In addition, suppliers to external service buyers are internal units.

For example, the customer relations directs the request to the internal units when a technical solution request is received. Use the flexible Request tool to manage the request cycle.

• Manage leave requests, let your employees see their remaining leaves in the mobile environment and allow them to request leave.

• Manage the requests of company vehicles with or without driver, avoid additional vehicle requests.

• Create request types based on your business type and define those responsible for fulfilling the request.

• Determine approved and unapproved request types in request types, and forward unapproved requests directly to those responsible.

• Create request in mobile and web environments.

• When the approval authority transaction is completed, a task is automatically opened to those responsible.

• Let the requests that are in the approved or unapproved process be monitored, notifications are sent to the relevant people.

• Report request statistics, monitor the costs of requests, their distribution to units, the realization times of requests, and improve your processes.