How to make 'working knowledge' useful in companies?

How to make 'working knowledge' useful in companies?

07/03/2019
Tülay Akın

Some companies or institutions have a very common field team. Lets consider sales and marketing employees, for example. These teams make many customer visits during the day.

So, how do these visits go and what are they talking about with the customer?

It is not possible for the managers to know the details of these meetings. For this, field workers need to organize the notes they take during the interviews and forward them to their managers. However, this system does not exist in many enterprises, even though this system is available in some companies, it is generally not efficient.

Let's give another example. In public, especially in local governments ,there are many field workers such as municipal police or cleaning workers. For example, since the municipal police officers are constantly on the move, they cannot form the working knowledge of the tasks they do during the day. As a result, they cannot systematically inform their managers what jobs they are doing.

This lack of communication between managers and employees in companies or institutions negatively affects business processes. Managers cannot follow up their work regularly and in detail; Employees cannot provide work discipline because they cannot create concrete data. This situation reduces efficiency in enterprises and increases costs.

So, why is the ‘working knowledge’ tool not used in companies or institutions?

The answer is very simple...

First of all, it is not easy to change the habits of employees. Many employees refuse to comply with the work information system, arguing that the workload will increase.

Technological deficiencies in businesses prevent the establishment of a working information system.

As a result, even if companies or institutions need such a system, it is not possible to implement them.

Here, Bilimp Working Information Tool is a tool developed based on this need of businesses.

So easy to use.

The work information created by the employees is automatically reported to the manager at the end of the day. Thus, even if the manager is abroad, he can follow the daily business processes in the company in detail.

Moreover, Bilimp’s work information tool can be filled not only with text, but also with audio.

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